9 Self-service and interactive kiosks comprising of computers, tablet computers, computer peripherals, and recorded computer software for use in connection with operating the kiosk for enabling financial transactions, ID verification, concierge services, directory information services, registration and check-in and check-out services, room-key creation, and functions for users to view information about customer service and help information for use of the kiosks; Downloadable computer application software for mobile phones and tablet computers, namely, software for and enabling financial transactions, ID verification, concierge services, directory information services, registration and check-in and check-out services, room-key creation, and functions for users to view information about customer service and help information for use of the mobile application