9 Computer software and a mobile software application, namely, a downloadable electronic financial software platform for processing multiple types of payment and debt transactions via computers, mobile phones, wired and wireless communication devices, and optical and electronic communications networks; downloadable computer software and a downloadable mobile software application, all for managing accounts, finance and accounting in the field of automotive repair, automotive services and automotive custom shop businesses; Downloadable database management software and a downloadable mobile software application for database management in the field of automotive repair, automotive services and automotive custom shop businesses; downloadable computer software and a downloadable mobile software application, all for automotive repair and service technicians and shop personnel to communicate with customers and vendors, and to manage departure and arrival times; downloadable computer software for data analytics and a downloadable mobile software application for data analytics; downloadable computer software and a downloadable mobile software application, all for creating searchable databases of information and data; downloadable computer software and a downloadable mobile software application, all for posting, transmitting, retrieving, receiving, reviewing, organizing, searching and managing text, audio, visual and multimedia data and content via computers, mobile phones, wired and wireless communication devices, and optical and electronic communications networks; downloadable computer software and a downloadable mobile software application, all for customer relationship management (CRM); downloadable computer software and a downloadable mobile software application, all for sending, updating and receiving data stored in an enterprise's computer databases via computers, mobile phones, wired and wireless communication devices, and optical and electronic communications networks; downloadable computer software and a downloadable mobile software application, all for creation and storage of reports and forms; downloadable computer software and a downloadable mobile software application, all for identification and authentication of digital files, including audio, video, text, bar codes, signatures, binary, still images, graphics and multimedia files; downloadable computer software and a downloadable mobile software application, all for the encryption and decryption of digital files, including audio, video, text, bar codes, signatures, binary, still images, graphics and multimedia files; Downloadable software and a downloadable mobile software application, all for automating and facilitating the management of business processes