9 Downloadable computer software platforms for the simulation of conversations, synthesis and recognition of speech, image recognition, data discovery for decision-making in the business and commercial field, mailings as an advertising format to promote products and/or services through emails, dashboards, newsletters, ad campaign tracking, e-commerce platforms, enterprise resource planning, smart personal shopping assistants in e-commerce, data processing, real-time data dashboards for decision-making in the business and commercial field, web or mobile applications for business, and multiplatform integration; Downloadable computer software for the simulation of conversations, synthesis and recognition of speech, image recognition, data discovery for decision-making in the business and commercial field, mailings as an advertising format to promote products and/or services through emails, dashboards, newsletters, ad campaign tracking, e-commerce platforms, enterprise resource planning, smart personal shopping assistants in e-commerce, data processing, real-time data dashboards for decision-making in the business and commercial field, web or mobile applications for business, and multiplatform integration; Recorded computer operating software; Recorded computer software platforms for the simulation of conversations, synthesis and recognition of speech, image recognition, data discovery for decision-making in the business and commercial field, mailings as an advertising format to promote products and/or services through emails, dashboards, newsletters, ad campaign tracking, e-commerce platforms, enterprise resource planning, smart personal shopping assistants in e-commerce, data processing, real-time data dashboards for decision-making in the business and commercial field, web or mobile applications for business, and multiplatform integration