9 Downloadable and recorded enterprise resource planning (ERP) software; downloadable enterprise resource planning (ERP) software; downloadable, recorded integrated suites of enterprise resource planning (ERP), enterprise asset management (EAM) and Service management software; Downloadable and recorded enterprise software for customer relationship management in the field of enterprise resource planning (ERP); downloadable enterprise software for resource planning, asset management, business intelligence, service management, database management and integration business management intelligence; downloadable and recorded computer software for data analytics, customer relationship management in the field of enterprise resource planning (ERP); downloadable computer software for resource planning, asset management, business intelligence, service management, database management and integration business management intelligence; recorded computer software for resource planning, asset management, business intelligence, service management, database management and integration business management intelligence; computer software platforms, recorded and downloadable, for database management, in the field of enterprise resource planning (ERP); downloadable and recorded computer software applications for use with mobile devices for resource planning, asset management, business intelligence, service management, database management and integration business management intelligence; downloadable mobile software applications (apps) for resource planning, asset management, business intelligence, service management, database management and integration business management intelligence; downloadable electronic publications, namely, manuals, booklets and pamphlets in the field of enterprise resource planning (ERP) software; data storage media, namely, blank tapes for storage of computer data; optical data media, namely, blank optical data carriers; blank USB flash drives; apparatus for recording data, namely, digital data recording media; computers; computer monitors; computer keyboards; document printers; scanners being image readers