42 Software as a service (SAAS) services featuring artificial intelligence software in the field of customer service, customer relationship management, and customer experience for managing and responding to customer inquiries, customer engagement and communications across multiple channels and platforms, and for automating and personalizing marketing campaigns; platform as a service (PAAS) featuring computer software platforms in the field of customer service, customer relationship management, and customer experience for managing and responding to customer inquiries, customer engagement and communications across multiple channels and platforms, and for automating and personalizing marketing campaigns; online provision of temporary web-based software featuring conversational artificial intelligence software in the field of customer service, customer relationship management, and customer experience for managing and responding to customer inquiries, customer engagement and communications across multiple channels and platforms, and for automating and personalizing marketing campaigns; online provision of temporary web-based software in the field of customer service, customer relationship management, and customer experience featuring artificial intelligence for managing and responding to customer inquiries, customer engagement and communications across multiple channels and platforms, and for automating and personalizing marketing campaigns; software design and development in the field of customer service, customer relationship management, and customer experience; software support services, namely, technical support services in the nature of troubleshooting of computer software problems in the field of customer service, customer relationship management, and customer experience; software engineering in the field of customer service, customer relationship management, and customer experience; design of communication systems for transmission and reception of voice, data, and communications in the field of customer service, customer relationship management, and customer experience; provision of information relating to computer programming and software developed for use in the customer service, customer relationship management, and customer experience; application service provider (ASP) featuring software in the field of customer service, customer relationship management, and customer experience for managing and responding to customer inquiries, customer engagement and communications across multiple channels and platforms, and for automating and personalizing marketing campaigns; infrastructure as a service (IAAS) services, namely, hosting software in the field of customer service, customer relationship management, and customer experience for use by others to manage and respond to customer inquiries, customer engagement and communications across multiple channels and platforms, and to automate and personalize marketing campaigns; data security services, namely, data encryption services for providing security and anonymity for electronically transmitted communications in the field of customer service, customer relationship management, and customer experience; providing non-downloadable software applications through computer databases, the internet or other electronic networks in the field of customer service, customer relationship management, and customer experience featuring software for managing and responding to customer inquiries, customer engagement and communications across multiple channels and platforms, and for automating and personalizing marketing campaigns; all of the foregoing for use by businesses and organizations in all industries including education, government, financial services, travel, transport, and retail, and none of above for creating online communities for registered users