42 Technical customer support services, namely, providing technical advice and support services related to the engineering, design and installation of life-safety, mass notification, emergency and non-emergency communication systems and downloadable and licensed software for same that can be used to control, configure, create zones, manage system on site and remotely, monitor, report and provide system intelligence all related to emergency notification, non-emergency notifications and disaster recovery; computer services, namely, providing a secure electronic online system featuring technology which allows users to maintain, verify, and update online information related to emergency support information and disaster recovery; online non-downloadable computer software for visualizing physical security intelligence that unites data from multiple systems using a map, timeline, and analytics; Providing online non-downloadable software featuring technology, namely, providing online non-downloadable software via a portal that compiles real-time data from a variety of publicly available on-line sources, processes, summarizes and transmits data, and provides real-time feedback to provide decision support for managers of incidents, crises or any event the nature of which would trigger the system, all to better manage interactions between work force, citizens, and the general public during crisis situations via an interactive web-based portal; providing online non-downloadable software for use in gathering, processing and transmitting time-sensitive notifications and alerts in the field of predicting and managing incidents, crises or any event the nature of which would trigger the system throughout the incident lifecycle via an interactive and centralized web-based portal; providing a secure electronic online system featuring technology which allows users to upload, post, display, share and provide electronic media, news and information related to an emergency event or incident; providing a secure electronic online system featuring technology which allows users to create automated incident communication alerts for electronic transmission of data and messages via software and delivered over communications networks; all of the foregoing for use in connection with technological services related to emergency and non-emergency paging and notification systems, life safety notification systems, and mass notification systems