9 Recorded and downloadable computer software for collaborative authoring or creation of documents and related content, namely, document management, document search and categorization, document analysis, document creation and editing, document and image processing; Recorded and downloadable computer software for scanning, importing images and documents; Recorded and downloadable computer software for document production, document and content related workflow management, namely, automated and human systems processing; Recorded and downloadable computer software that integrates elements comprising natural language processing, natural language generation, natural language understanding, computational linguistics, information retrieval, human systems processing, automated systems processing and machine learning to comprehend queries and formulate responses; Digital instruction manuals therefor, all featuring information on computer software for integrating elements comprising natural language processing, natural language generation, natural language understanding, computational linguistics, information retrieval, human systems processing, automated systems and machine learning to comprehend queries and formulate responses; Digital media, namely, recorded and downloadable computer software for use in integrating elements comprising natural language processing, natural language generation, natural language understanding, computational linguistics, information retrieval, human systems processing, automated systems and machine learning to comprehend queries and formulate responses, which is sold with digital and non-digital instruction manuals therefor; Recorded and downloadable computer software for natural language processing of documents, namely, financial documents and legal documents; Recorded and downloadable computer software for the automation of cognitive analysis, searching and sorting of both numerical and qualitative data; Recorded and downloadable computer software for the automation of cognitive analysis, searching and sorting of documents; Recorded and downloadable computer software for use in search and retrieval of information for social networking