9 Downloadable electronic publications in the nature of articles, research briefs, infographics, e-books, and electronic slide presentations in the field of business management, negotiation training, sales and marketing, customer relationships, financial analysis and accounting techniques, business education, business acumen, and personal and interpersonal skills; Downloadable multimedia file containing video relating to business management, negotiation training, sales and marketing, customer relationships, financial analysis and accounting techniques, business education, business acumen, and personal and interpersonal skills; Downloadable podcasts in the field of business management, negotiation training, sales and marketing, customer relationships, financial analysis and accounting techniques, business education, business acumen, and personal and interpersonal skills; Downloadable webcasts in the field of business management, negotiation training, sales and marketing, customer relationships, financial analysis and accounting techniques, business education, business acumen, and personal and interpersonal skills