Trademark: 90145016
Status Date
Monday, August 14, 2023
Filing Date
Friday, August 28, 2020
38 TELECOMMUNICATIONS SERVICES, namely, VOICE OVER INTERNET PROTOCOL (VOIP) SERVICES AND HOSTED PRIVATE BRANCH EXCHANGE (PBX) SERVICES
35 designing and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; personnel and workforce management, including motivation and incentive programs, namely, conducting incentive award programs for motivation of agents via recognition and bonuses of customer service center agents to promote high-quality customer service; advertising and marketing services, namely, designing and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; contact center and enterprise workforce management services, namely, personnel management services; operating on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics; and automated provision and distribution of information and automated outbound interactions, namely, telemarketing services and promoting the goods and services of others via automated outbound channel communications; all of the foregoing expressly excluding the creative development of marketing and advertising materials, branding, corporate identity, brand positioning, and product promotion
42 providing temporary use of non-downloadable software for use in developing interactive user interfaces for use in contact center management and contact centers; providing online non-downloadable cloud computing software for contact center management; software as a service (saas) services featuring software for contact center management; design and implementation of computer software for others in the field of contact center management; consulting services in the field of design and customization of software for contact center management; providing temporary use of on-line non-downloadable software and applications used for integrating an organization's voice and data communication systems for operating and managing its directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, and customized, customer-specific applications
Mar 29, 2024
Suspension Checked - To Attorney For Action
Mar 27, 2024
Assigned To Examiner
Feb 16, 2024
Suspension Checked - To Attorney For Action
Aug 14, 2023
Report Completed Suspension Check Case Still Suspended
Feb 13, 2023
Report Completed Suspension Check Case Still Suspended
Dec 7, 2022
Automatic Update Of Assignment Of Ownership
Aug 15, 2022
Report Completed Suspension Check Case Still Suspended
Feb 14, 2022
Report Completed Suspension Check Case Still Suspended
Aug 14, 2021
Notification Of Letter Of Suspension E-Mailed
Aug 14, 2021
Letter Of Suspension E-Mailed
Aug 14, 2021
Suspension Letter Written
Jul 14, 2021
Teas/Email Correspondence Entered
Jul 13, 2021
Correspondence Received In Law Office
Jul 13, 2021
Teas Response To Office Action Received
Jan 13, 2021
Notification Of Non-Final Action E-Mailed
Jan 13, 2021
Non-Final Action E-Mailed
Jan 13, 2021
Non-Final Action Written
Dec 30, 2020
Assigned To Examiner
Oct 2, 2020
New Application Office Supplied Data Entered
Sep 1, 2020
New Application Entered
Trademark Alertz updated from USPTO on 2030-01-24
