9 Downloadable software for use with wireless telecommunications devices to provide wireless transmission of e-mail, text, music, video, voice, still images, information, data, video conferencing, virtual video conferencing and other content via the internet and via wireless local area network devices; computer and telecommunications network hubs, switches and routers; computer hardware for use in connecting telecommunications equipment, telephones, computers, wired and wireless computer networks; computer hardware for providing transmission and exchange of voice, video, text, chat, data, images and graphics in the fields of telecommunications, Internet Protocol communications, video conferencing and virtual video conferencing; computer hardware for telecommunications for connecting devices to access networks, namely, computer network hubs, computer switches and computer routers designed to provide voice over internet protocol (VOIP) communications; hosted and virtual PBX and contact center communication systems consisting of computer hardware designed to provide telephone, facsimile, voicemail, call processing, call waiting, internet telephony, and voice over internet protocol (VoIP) services