Word

GUEST EXPERIENCE AUTOMATION

Status

Dead

Status Code

602

Status Date

Friday, February 26, 2021

Serial Number

88909960

Mark Type

4000

Filing Date

Monday, May 11, 2020

Abandoned Date

Friday, February 12, 2021

Trademark Owner History

Shiji Information Technology Spain, S.A.

Classifications

9 Apparatus for recording, transmission, processing and reproduction of sound, images or data; Communications servers; Computer hardware; Computer monitors; Computer network adapters, switches, routers and hubs; Computer networking hardware; Computer peripheral apparatus; Downloadable chatbot software using artificial intelligence for empowering hotels to react immediately to inbound guest enquiries and provide automated outbound communication at key stages of the guest journey and making hotel reservations; Downloadable communications software for connecting customer satisfaction database; Downloadable computer programs for editing images, sound, and video; Downloadable computer software for use in database management; Downloadable electronic data files featuring data, information, audio, video and other media or multimedia via the internet and wireless devices; Electronic integrated circuits; Multimedia projectors; Portable and handheld digital electronic devices for recording, organizing, transmitting, manipulating, and reviewing text, data, image, and audio files; Protective display screen covers adapted for use with computer ; Semi-conductors; Video monitors

35 Advertising and advertisement services; Business administration services; Business management; Business reputation management and improvement services; Providing office functions; Retail store services featuring software, computer hardware, communications hardware, computer software, communications software, electronic devices, devices for recording, transmission and reproduction of sound and images, electromechanical peripheral apparatus, all for use with computers provided via global computer networks; Social media strategy and marketing consultancy focusing on helping clients create and extend their product and brand strategies by building virally engaging marketing solutions

42 Computer software consultancy; Data automation and collection service using proprietary software to evaluate, analyze and collect service data; Design and development of computer hardware and software; Providing scientific research information in the field of customer satisfaction rate; Research, development, design and upgrading of computer software; Scientific and technological services, namely, research and design in the field of computer hardware, computer software, communications hardware, communications software, apparatus for recording, transmission, processing and reproduction of sound, images or data

Trademark Events

Feb 26, 2021

Abandonment Notice E-Mailed - Failure To Respond

Feb 26, 2021

Abandonment - Failure To Respond Or Late Response

Aug 11, 2020

Notification Of Non-Final Action E-Mailed

Aug 11, 2020

Non-Final Action E-Mailed

Aug 11, 2020

Non-Final Action Written

Aug 6, 2020

Assigned To Examiner

May 21, 2020

New Application Office Supplied Data Entered In Tram

May 14, 2020

New Application Entered In Tram