9 Downloadable software for use in group communications, namely, messaging, file sharing, voice and video calling, video and audio, postings, forms, polls, rich content messages, automated responses, automated application ynchronization across groups of users, and automated integrations with external service providers; Downloadable software for use in conducting surveys, polls, and other feedback and data collection; downloadable software for use in conducting surveys, polls, and other feedback and data collection; downloadable software for use in conducting surveys, polls, and other feedback and data collection; downloadable software for use in managing research surveys, polls, and other feedback and data collection; downloadable software for reviewing, managing, and monitoring survey responses and reviews in social media platforms; Downloadable software for creating, sharing, publishing, collating and analyzing the results of online surveys, polls and questionnaire, and for data collection, data analysis, data sample selection, data representation, brand management, and consumer-focused marketing; downloadable software for creating, sharing, publishing, collating and analyzing the results of online surveys, polls and questionnaire, and for data collection, data analysis, data sample selection, data representation, brand management, and consumer-focused marketing; Downloadable software for collecting, organizing and analyzing data in the field of online voting, surveys, polls, quizzes, questionnaires, assessments, and ratings for use with websites, blogs, email and social media; downloadable software for creating surveys, polls, quizzes, questionnaires, assessments, and ratings for use with websites, blogs, email and social media