35 Business consulting services in business leadership development and business management; business development services; business information management; business management; business records management; franchise services, namely, offering business management assistance in the establishment and operation of insurance agencies; franchising, namely, consultation and assistance in business management, organization and promotion; franchising, namely, offering business management assistance in the establishment and/or operation of Medicare supplemental insurance agencies; management services, namely, on-line business development services, namely, providing start-up support for businesses of others; market research; market research and market intelligence services; market research consultation; market research services; market analysis and research services; marketing research services; marketing services, namely, consumer marketing research; online business development services; advertising and marketing services provided by means of indirect methods of marketing communications, namely, social media, search engine marketing, inquiry marketing, internet marketing, mobile marketing, blogging and other forms of passive, sharable or viral communications channels; assistance in franchised commercial business management; business management advisory services relating to franchising; computerized market research services; consulting services in the field of internet marketing; consumer marketing research and consulting related thereto; management of telephone call centers for others; operation of telephone communication centers for others; operation of telephone call centers for others; providing information in the field of marketing and on-line marketing media via the Internet; providing online business management services including accounting, marketing, business project management, and business development