42 Platform as a service (PAAS) featuring computer software platforms for permitting and compliance, licensing solutions, grants management, freedom of information requests, and higher education, for use by government agencies; Software as a service (SAAS) services featuring software for permitting and compliance, licensing solutions, grants management, freedom of information requests, and higher education for use by government agencies; Technical support services, namely, installation, administration, and troubleshooting of web and database applications