Trademark: 88647395
Status Date
Thursday, December 14, 2023
Filing Date
Wednesday, October 9, 2019
42 Providing temporary use of on-line non-downloadable text recognition and artificial intelligence software for insurance agents in the fields of customer support, customer relationship management, customer service, and customer engagement, namely, non-downloadable text recognition and artificial intelligence software for use in monitoring and analyzing electronic communications between insurance agents and insurance companies and between insurance agents and their customers, and for automated customer support; providing temporary use of on-line non-downloadable voice recognition and artificial intelligence software for insurance agents in the fields of customer support, customer relationship management, customer service, and customer engagement, namely, non-downloadable voice recognition and artificial intelligence software for use in monitoring and analyzing electronic communications between insurance agents and insurance companies and between insurance agents and their customers, and for automated customer support; computer services, namely, providing temporary use of on-line non-downloadable computer software for customer relationship management by insurance agents, namely, for receiving customer inquiries by insurance agents via telephone and e-mail, automatically identifying concepts and topics contained in those inquiries, and automatically generating a response to those inquiries; computer services, namely, providing temporary use of on-line non-downloadable computer software for customer relationship management by insurance agents, namely, non-downloadable software for use in monitoring and analyzing electronic communications between insurance agents and their customers and between insurance agents and insurance companies to automatically identify concepts and topics contained in those communications and automatically generate a response to those communications
Dec 14, 2023
Report Completed Suspension Check Case Still Suspended
Mar 22, 2023
Report Completed Suspension Check Case Still Suspended
Jan 19, 2023
Assigned To Examiner
Oct 13, 2022
Applicant/Correspondence Changes (Non-Responsive) Entered
Oct 13, 2022
Teas Change Of Correspondence Received
Oct 13, 2022
Attorney/Dom.Rep.Revoked And/Or Appointed
Oct 13, 2022
Teas Revoke/App/Change Addr Of Atty/Dom Rep Received
Oct 13, 2022
Teas Change Of Owner Address Received
Aug 8, 2022
Report Completed Suspension Check Case Still Suspended
Apr 13, 2022
Automatic Update Of Assignment Of Ownership
Jan 31, 2022
Report Completed Suspension Check Case Still Suspended
Aug 23, 2021
Assigned To Examiner
Jul 13, 2021
Report Completed Suspension Check Case Still Suspended
Aug 24, 2020
Notification Of Letter Of Suspension E-Mailed
Aug 24, 2020
Letter Of Suspension E-Mailed
Aug 24, 2020
Suspension Letter Written
Aug 1, 2020
Teas/Email Correspondence Entered
Jul 31, 2020
Correspondence Received In Law Office
Jul 31, 2020
Teas Response To Office Action Received
Jan 31, 2020
Notification Of Non-Final Action E-Mailed
Jan 31, 2020
Non-Final Action E-Mailed
Jan 31, 2020
Non-Final Action Written
Jan 14, 2020
Assigned To Examiner
Oct 15, 2019
New Application Office Supplied Data Entered
Oct 12, 2019
New Application Entered
Trademark Alertz updated from USPTO on 2030-01-24
