9 Downloadable software in the nature of a mobile phone application using proprietary software, data automation, and location mapping to collect and evaluate service data analytics; downloadable computer application software for mobile phones, namely, for compiling employee data and employee - customer interactions; downloadable computer application software for mobile phones, namely, for retrieving, tracking, analyzing, optimizing, testing, measuring, and managing customer data and customer interactions; downloadable computer application software for mobile phones, namely, for the payment of bonuses, wages and salaries; downloadable computer application software for mobile phones, namely, to allow users to perform electronic business transactions via a global computer network