42 Application service provider (ASP) featuring software for use in conducting surveys, polls, and other feedback and data collection; providing online non-downloadable software for use in conducting surveys, polls, and other feedback and data collection; providing temporary use of on-line non-downloadable software for use in conducting surveys, polls, and other feedback and data collection; providing a web site featuring technology that enables users to manage research surveys, polls, and other feedback and data collection; software as a service (SAAS) services featuring software for reviewing, managing, and monitoring survey responses and reviews in social media platforms