9 Downloadable computer software for use in process automation, business automation, business process automation, robotic process automation, and intelligent process automation; Downloadable computer software for use in process automation, business automation, business process automation, robotic process automation, and intelligent process automation in the field of tax, human resource, finance, marketing, advertising, insurance, healthcare, manufacture, education, lending, information technology consulting, training, front end support, back end support, technical support service, customer support, customer service, retail service, product recommendation, report generation, virtual product tryout such as virtual clothing fitting, and resource management; Downloadable computer software featuring a user interface using artificial intelligence, machine learning, deep learning, statistical learning, data mining, contextual prediction, predictive analytics, risk analysis, predictive analysis and business intelligence for use in process automation, business automation, business process automation, robotic process automation, and intelligent process automation in the field of tax, human resource, finance, marketing, advertising, insurance, healthcare, manufacture, education, lending, information technology consulting, training, front end support, back end support, technical support service, customer support, customer service, retail service, product recommendation, report generation, virtual product tryout such as virtual clothing fitting, and resource management; 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