42 Technical support services, namely, troubleshooting in the nature of diagnosing of computer hardware and software problems via telephone and e-mail; creating and maintaining custom web sites for others; custom computer software design for others; hosting the web sites of others on a computer server for a global computer network; computer consulting services in the fields of information technology, software development, and integration of computer networks; software as a service (SAAS) services featuring software for managing public, private and hybrid cloud computing environments, namely, performance, reliability, security, compliance, and cost optimization; computer services, namely, management of cloud computing environments, namely, performance, reliability, and data security; technical support services, namely, information technology infrastructure management services for monitoring, administration and management of public, private and hybrid cloud computing environments to include both applications and data