35 Customer relationship management services; business performance management services, namely, providing business information in the nature of work force job performance information, for business administration purposes, providing business quality control information, namely, information about work force job performance quality and standards, for business administration purposes and knowledge gathering in the field of business knowledge management information, business data analysis, providing business assessment information in the nature of business appraisals and evaluations in business matters, and business management services; inventory control services; inventory management services in the field of clients' products; telephone order taking services for others, electronic processing of orders for others, and order fulfillment services for others; arranging for and coordinating storage, pickup, delivery, and transportation of documents, packages, parcels, and freight via air, ship, rail, truck, or other ground carriers; return management services, namely, management of returned merchandise; administration, billing, and reconciliation of accounts for others; providing consumer product information for clients to customers with respect to such clients' products and services via telephone, e-mail, Internet, or any other form of communications media; customer service in the field of responding to clients' customers' inquiries and issues regarding general consumer merchandise and general consumer services provided to the public; telemarketing services; customer acquisition services, namely, providing sales promotion services in the field of inbound up-selling and cross-selling of clients' products and services; technical and support employment staffing services; consulting and advisory services in the fields of business, business information, business management, and business organization; emergency roadside customer services, namely, responding to customer inquiries in the field of vehicle roadside repair for others