42 Medical laboratory services; scientific laboratory services; software as a service featuring software for conducting troubleshooting, repairs, and maintenance of laboratory equipment and improving settings of laboratory equipment on behalf of others; software as a service featuring software for troubleshooting and repairing laboratory experiments, and for improving settings of laboratory equipment; troubleshooting in the nature of diagnosing problems with laboratory experiment software and hardware and repairing laboratory experiment software for scientific testing of chemicals, pharmaceuticals, biologics, vaccines, and medical devices; biopharmaceutical research design and scientific testing services; troubleshooting in the nature of diagnosing problems with laboratory experiment software and hardware and repairing laboratory experiment software for product safety and quality assurance testing for pharmaceuticals, biopharmaceuticals, chemicals, medical devices, vaccines, and biologics; troubleshooting in the nature of diagnosing problems with laboratory experiment software and hardware and repairing laboratory experiment software for toxicological safety and quality assurance testing services for pharmaceuticals, chemicals, and consumer product; software as a service featuring software for communicating with end users regarding troubleshooting and repairing of laboratory equipment and laboratory experiments; providing online, non-downloadable software for providing customer service regarding laboratory experiments conducted on behalf of others