42 Providing on-line, non-downloadable software for vehicular management; providing on-line, non-downloadable software for vehicular management, namely, tracking and locating various types of vehicles on interactive maps; providing on-line, non-downloadable software for resource management; providing on-line, non-downloadable software for resource management, namely, providing a platform for managing data, personnel, and equipment; providing on-line, non-downloadable software for tracking patients, clients, and personnel in a medical environment; providing on-line, non-downloadable messaging software for mobile devices, namely, software that allows users to communicate with each other; providing on-line, non-downloadable software in the fields of emergency management and public safety which permits the receipt, use and sharing of a wide variety of emergency management and public safety information via the internet and wired and wireless communication devices; software as a service (SaaS) services featuring software for crisis management, namely, providing a platform for reporting, monitoring, and responding to incidents and/or emergencies; software as a service (SaaS) services featuring software for event management, namely, providing medical response tools for patient and evacuee surges caused by natural and/or man-made events or disasters; software as a service (SaaS) services featuring software for managing bed availability in hospitals and other medical settings; software as a service (SaaS) services featuring software for disaster response contact center management, public safety contact center management, inventory management, data visualization, and public safety alert and notification generation and transmission; technical support services, namely, 24/7 monitoring of and support with network systems, servers, and web and database applications and notification of related events and alerts in the fields of incident, emergency, crisis and disaster preparedness, response, response coordination, communications, information sharing and management, incident and public safety alert and communication system operations, incident, emergency, crisis, and disaster response contact center operations and management, and public safety contact center operations and management; software and systems management related to the foregoing in the nature of computer services, namely, remote management of the information technology (IT) systems of others