16 Printed materials, namely, books, newsletters, brochures, pamphlets, handouts, manuals, worksheets, and workbooks in the field of chronic and terminal illness patient, family, and caregiver guidance, support, and end-of-life planning; printed series of non-fiction books in the field of chronic and terminal illness patient, family, and caregiver guidance, support, and end-of-life planning; series of written articles in the field of chronic and terminal illness patient, family, and caregiver guidance, support, and end-of-life planning; series of education newsletters, brochures, pamphlets, handouts, worksheets, and workbooks in the field of chronic and terminal illness patient, family, and caregiver guidance, support, and end-of-life planning; publications, namely, non-fiction books in the field of chronic and terminal illness patient, family, and caregiver guidance, support, and end-of-life planning