9 Systems for monitoring and controlling technical processes, namely Supervisory Control and Data Acquisition (SCADA) processes, with said systems being comprised of computer application software, virtual computer hardware provided in the cloud, and web-based interfaces; Systems for optimizing technical processes, namely Supervisory Control and Data Acquisition (SCADA) processes, with said systems being comprised of computer application software, virtual computer hardware provided in the cloud, and web-based interfaces; Software for virtual assistants, namely, for enabling virtual assistants to aid users in commissioning, configurating, operating, planning, checking, monitoring, controlling, maintaining, and programming measuring apparatus and instruments by providing decision-making assistance; Software as a facility control assistant, namely, to allow users to automatically control machinery, apparatuses and instruments within a facility; Application software for cloud computing services, namely, application software for configurating, checking, monitoring, maintaining, operating and planning machinery, apparatuses and instruments; Software for commissioning, configuration, operation planning, checking, monitoring, control, maintenance, predictive maintenance, diagnostics, parameterisation, programming and for operation of measuring, signaling, checking, supervision, control and analysis apparatus, instruments and installations, the installations consisting of measuring, signaling, controlling, regulating, and analysis apparatus and instruments; Mobile apps, namely, mobile computer software applications for configurating, checking, monitoring, maintaining, operating and planning of machinery, apparatuses and instruments