9 Communications and computer applications software for facilitating telecommunication services; Communications and computer applications software for a user, including a campaign manager including multichannel campaign functionality to enable parties to add, upload, or sync contacts from external systems, create lists from those contacts, schedule and distribute multi-channel campaign messaging and report on campaign results; Communications and computer applications software for third-party interactions by creating messages using SMS text, audio files or text-to-speech for voice; Communications and computer applications software for managing, executing, and measuring SMS and voice campaigns with third-party contacts; Communications and computer applications software for facilitating the administrative process of uploading, managing, and segmenting third party contact lists