9 Computer application software for mobile phones, namely, software for use in customer relationship management (CRM), sales and marketing systems for small businesses, business management, virtual assistant with artificial intelligence, customer lead collection and sharing, managing business contacts, appointments and schedules, producing business quotes and proposals, creating and managing spreadsheets, billing, invoicing, payment processing, sales and marketing performance analysis and reporting; Computer software for use in customer relationship management (CRM), sales and marketing systems for small businesses, business management, virtual assistant with artificial intelligence, customer lead collection and sharing, managing business contacts, appointments and schedules, producing business quotes and proposals, creating and managing spreadsheets, billing, invoicing, payment processing, sales and marketing performance analysis and reporting; Downloadable mobile applications for use in customer relationship management (CRM), sales and marketing systems for small businesses, business management, virtual assistant with artificial intelligence, customer lead collection and sharing, managing business contacts, appointments and schedules, producing business quotes and proposals, creating and managing spreadsheets, billing, invoicing, payment processing, sales and marketing performance analysis and reporting; Downloadable software for use in customer relationship management (CRM), sales and marketing systems for small businesses, business management, virtual assistant with artificial intelligence, customer lead collection and sharing, managing business contacts, appointments and schedules, producing business quotes and proposals, creating and managing spreadsheets, billing, invoicing, payment processing, sales and marketing performance analysis and reporting