Trademark: 88033276
Status Date
Monday, November 30, 2020
Filing Date
Wednesday, July 11, 2018
Published for Opposition
Tuesday, March 3, 2020
Abandoned Date
Monday, November 30, 2020
9 computer software for contact center management; computer software for augmenting agent interaction with customers, namely, cloud-based software for use in the collection and analysis of data utilizing natural language processing, computational linguistics, information retrieval, predictive analytics, and machine learning in connection with interactive voice response, automated call distribution and customer agent interaction; a combination of computer hardware and non-downloadable cloud-based software that integrates analytics and machine learning and provides assistance to live agents who are interacting with customers in a multi-modal environment in addition to providing automated assistance to a customer without live agent intervention
42 consultancy services in the field of design and development of computer hardware systems; consultancy services in the field of maintenance of computer software for computer systems; providing online non-downloadable cloud-based software for contact center management; non- downloadable cloud-based software for augmenting live agent interactions with customers, specifically for use in the collection and analysis of data utilizing natural language processing, computational linguistics, information retrieval, predictive analytics, and machine learning in connection with interactive voice response, automated call distribution and customer agent interaction; development of computer hardware that integrates natural language processing, computational linguistics, information retrieval, predictive analytics and machine learning and provides assistance to live agents interacting with customers in a multi-modal environment
Nov 30, 2020
Abandonment Notice E-Mailed - No Use Statement Filed
Nov 30, 2020
Abandonment - No Use Statement Filed
Apr 28, 2020
Noa E-Mailed - Sou Required From Applicant
Apr 21, 2020
Applicant/Correspondence Changes (Non-Responsive) Entered
Apr 21, 2020
Teas Change Of Correspondence Received
Apr 21, 2020
Attorney/Dom.Rep.Revoked And/Or Appointed
Apr 21, 2020
Teas Revoke/App/Change Addr Of Atty/Dom Rep Received
Apr 21, 2020
Teas Change Of Owner Address Received
Mar 3, 2020
Official Gazette Publication Confirmation E-Mailed
Mar 3, 2020
Published For Opposition
Feb 12, 2020
Notification Of Notice Of Publication E-Mailed
Jan 23, 2020
Approved For Pub - Principal Register
Jan 23, 2020
Data Modification Completed
Jan 14, 2020
Examiner's Amendment Entered
Jan 13, 2020
Notification Of Examiners Amendment E-Mailed
Jan 13, 2020
Examiners Amendment E-Mailed
Jan 13, 2020
Examiners Amendment -Written
Jun 25, 2019
Notification For Req For Recon Denied No Appeal Filed
Jun 25, 2019
Action For Req For Recon Denied No Appeal Filed E-Mailed
Jun 25, 2019
Action Req For Recon Denied No Appeal Filed Counted Not Mailed
Jun 6, 2019
Teas/Email Correspondence Entered
Jun 6, 2019
Correspondence Received In Law Office
May 30, 2019
Teas Request For Reconsideration Received
Mar 1, 2019
Notification Of Final Refusal Emailed
Mar 1, 2019
Final Refusal E-Mailed
Mar 1, 2019
Final Refusal Written
Feb 27, 2019
Assignment Of Ownership Not Updated Automatically
Feb 21, 2019
Teas/Email Correspondence Entered
Feb 21, 2019
Correspondence Received In Law Office
Feb 19, 2019
Assigned To Lie
Feb 13, 2019
Teas Response To Office Action Received
Nov 2, 2018
Notification Of Examiner's Amendment/Priority Action E-Mailed
Nov 2, 2018
Examiner's Amendment/Priority Action E-Mailed
Nov 2, 2018
Combined Examiner's Amendment/Priority Action Automatic Entry
Nov 2, 2018
Examiners Amendment And/Or Priority Action - Completed
Oct 30, 2018
Assigned To Examiner
Jul 15, 2018
New Application Office Supplied Data Entered In Tram
Jul 14, 2018
New Application Entered In Tram
Trademark Alertz updated from USPTO on 2030-01-24
