42 Technology support services, namely, help desk services for help with mobile phones, computers, mobile computing and communication devices, and network-connected devices and appliances, provided by telephone and through mobile application software; technology support services, namely, providing technical information about how to use and make more effective use of mobile phones, computers, mobile computing and communication devices, and network-connected devices and appliances; helpdesk and technical support services, namely, troubleshooting in the nature of diagnosing problems with home security and automation systems; remote protection services for wireless phones and mobile computing and communication devices, namely, deletion of data, data back-up and data restoration in the nature of electronic data storage and recovery of computer data; technical and customer support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems in mobile phone devices, tablets and other hand-held computer devices, and network-connected devices and appliances, and diagnosing problems in consumer products, namely, household and consumer appliances, HVAC systems, household plumbing, central vacuums, hot water heaters, humidifiers, dehumidifiers, water softeners, exercise and recreation equipment, lawn and garden equipment, and outdoor power equipment; remote protection services for wireless phones and mobile computing and communication devices, namely, remotely providing computer virus protection services in these devices; software as a service (SAAS) services featuring software for diagnosing technical problems in personal computing devices, mobile phone devices, tablets, other computer devices and consumer products, namely, household and consumer appliances, HVAC systems, household plumbing, central vacuums, hot water heaters, humidifiers, dehumidifiers, water softeners, exercise and recreation equipment, lawn and garden equipment, and outdoor power equipment; installation, maintenance and repair of computer software; repair and replacement of consumer products, namely, repair, replacement and updating of computer software; remote protection services for wireless phones and mobile computing and communication devices, namely, remotely monitoring anti-viral protection systems for security purposes in these devices