35 transportation and audit recovery services, namely, auditing shipping services to identify carrier service performance and billing errors, obtaining refunds for their relating to transportation costs, handling late and manifested not shipped packages, lost and damaged shipments and invoicing issues such as duplicate bills, residential adjustments, contractual issues and address corrections; business analytics and information management services, namely, helping clients manage their transportation departments to allocate costs effectively; providing reporting and business intelligence that analyzes and provides robust transportation data analytics to customers for negotiating contracts for clients in the transportation field and making carrier selection easier and minimize shipping costs