9 Computer software for use in business process outsourcing, managing business consulting and advisory services, business information management, business administration, business auditing, tracking business research and analysis services, robotics, software automation software, artificial intelligence, and content extraction tools, all in the fields of insurance, banking, financial services, subrogation, health care, information services, securities, telecommunications, human resources, accounting, technology, professional services, transportation and logistics, public utilities, travel services, care management, and legal file and medical record organization