9 Computer software for retail management, supply chain optimization and point of sales, computer software for single and multiple channel retailers, and computer software for use by specialty and general merchandise retail chains and outlets, superstores, and department stores, all for sales and demand forecasting, store and warehouse inventory and replenishment optimization, merchandise planning and allocation, stock control, product tracking, deliveries, receptions, replenishment, procurement, merchandising, distribution, customer follow-ups, sales analysis across distribution channels, sales, customer relationship management (CRM) and CRM data compilation and analysis, point of sales, payment processing; Software for the retail inventory control and management of shops and online shops, software for the management of retail sales and inventory in stores and shopping centres in real time; Software for behavioural analysis of individuals relating to shopping in physical or online shops; Interactive computer software for retail management for use by specialty and general merchandise retail chains and outlets, superstores, and department stores, all for sales and demand forecasting, store and warehouse inventory and replenishment optimization, merchandise planning and allocation, stock control, product tracking, deliveries, receptions, replenishment, procurement, merchandising, distribution, customer follow-ups, sales analysis across distribution channels, sales, customer relationship management (CRM) and CRM data compilation and analysis, point of sales, payment processing; Software for behavioural analysis relating to brands on social networks, for the purpose of creating statistical reports