42 Design and development of computer hardware and software; server hosting; surveying; telecommunications technology consultancy; updating of computer software; computer programming; computer software design; Computer system design services; data encryption services; electronic data storage; installation of computer software; maintenance of computer software; Monitoring of computer systems by remote access to ensure proper functioning; monitoring of computer systems to detect breakdowns; monitoring of computer systems for detecting unauthorized access or data breach; off-site data backup; data mining; Scientific and technological services namely, research and design relating to the field of telecommunications and information technology; industrial analysis and research services in the field of computer science, telecommunications, big data, data mining, artificial intelligence, network architecture and web real-time communications; Providing information about industrial analysis and research services in the field of computer science, telecommunications, big data, data mining, artificial intelligence, network architecture and web real-time communications; Providing information about the design and development of computer hardware and software; software as a service featuring software for use in the field of telecommunications and telecommunications systems; software as a service featuring software for use in the field of interactive voice response (IVR) and interactive voice response (IVR) systems; software as a service featuring software for use in the field of interactive transaction processing and interactive transaction processing systems; software as a service featuring software for use in telephone conferencing, digital telephony, internet telephony, instant messaging, electronic messaging, audio messaging, video messaging, audio conferencing and video conferencing, and associated telecommunications or computer systems; software as a service featuring software for use in voice over internet protocol (VOIP), and associated telecommunications or computer systems; software as a service featuring software for use in hotline and call center operations; software as a service featuring software for use in management of hotline and call center operations; software as a service featuring software for voice recognition; software as a service featuring software for voice analysis; software as a service featuring software for call monitoring; software as a service featuring software for predictive dialing; software as a service featuring software for converting speech to text and/or text to speech; software as a service featuring software for providing dedicated telephone numbers; software as a service featuring software for Private Branch Exchange (PBX) and virtual PBX phone systems; software as a service featuring software for facilitating electronic document sharing including for viewing and editing purposes; software as a service featuring software for use in big data management; software as a service featuring software for use in real-time data processing; software as a service featuring software for use in assessing customer availability; software as a service featuring software for use in communications broadcast; technical research in the field of computer science, telecommunications, big data, data mining, artificial intelligence, network architecture and web real-time communications; conducting technical project studies, namely conducting scientific feasibility studies in the field of artificial intelligence and human resources; technological consultancy in the field of computer science, telecommunications, big data, data mining, artificial intelligence, network architecture and web real-time communications; cloud computing services, namely, providing virtual computer systems and virtual computer environments through cloud computing ; cloud computing services, namely, providing cloud telecommunications services