9 Computer and mobile device software for managing the resolution of user service requests, namely, the repair, enhancement, or provisioning of computer systems, applications, software and services for use in business enterprises; computer and mobile device software for managing the resolution of user service requests, namely, the repair, enhancement, or provisioning of computer systems, applications, software and services for use in enterprise management, database management, incident management and reporting, problem management and reporting, change management and reporting, asset management and reporting, knowledge base management and reporting, end user portal management and reporting, service catalog management and reporting, on-call scheduling management and reporting, key performance indicators management and reporting, network response status and performance management and monitoring and reporting, and/or service management and reporting
Trademark: 87641737
