35 assistance, advisory services and consultancy with regard to business planning, business analysis, business management, and business organization; assistance, advisory services and consultancy with regard to business planning, business analysis, business management, business organization, marketing and customer analysis; business consulting services relating to product distribution, operations management services, logistics, reverse logistics, supply chain, and production systems and distribution solutions; business consulting services relating to the integration of the areas of business process technology, organizational learning, change management, and operational sustainability