42 Platform as a service (PAAS) comprising computer software platforms for use in the fields of electronic IT support, database administration and management, site reliability engineering, software development, software engineering, data analytics and the like; software as a service (SAAS) provider in the field of software comprising a secure remote virtual environment through which providers may market, sell and perform services for their client organizations in the fields of electronic IT support, database administration and management, site reliability engineering, software development, software engineering, data analytics and the like; providing virtual computer environments through cloud computing to support information technology operations, database administration and management, site reliability engineering, software development, software engineering, data analytics and the like; development of software for secure network operations