9 Electronic publications, namely, books, manuals, booklets, pamphlets, newsletters, magazines, brochures, reports and handbooks in the field of leadership, team development, organizational behavior and personal behavior, organization development, change management, executive coaching and competency development, organization design and strategic planning, and board of directors' governance; pre-recorded compact discs, pre-recorded audio and video tapes, pre-recorded audio and video cassettes, pre-recorded CD-ROMs and pre-recorded digital video discs featuring information in the field of leadership, team development, organizational behavior and personal behavior, organization development, change management, executive coaching and competency development, organization design and strategic planning, and board of directors' governance; multi-media software containing topics of instruction in the field of leadership, team development, organizational behavior and personal behavior, organization development, change management, executive coaching and competency development, organization design and strategic planning, and board of directors' governance; downloadable podcasts in the field of leadership, team development, organizational behavior and personal behavior, organization development, change management, executive coaching and competency development, organization design and strategic planning, and board of directors' governance