42 Providing online, non-downloadable software for use in customer relationship management and customer communications in the automotive industry; providing online, non-downloadable software for use by automotive dealerships and service providers for organizing, managing, storing, tracking, analyzing, and reporting information concerning sales, financing, pricing, negotiation and closing of transactions, vehicle inventory management, customer data, promotion and marketing, sales lead generation, vehicle maintenance and repair, and appointment scheduling; providing bundled online, non-downloadable software for use by automotive dealerships and service providers for use in customer relationship management, customer communications, and/or organizing, managing, storing, tracking, analyzing, and reporting information concerning sales, financing, pricing, negotiation and closing of transactions, vehicle inventory management, customer data, promotion and marketing, sales lead generation, vehicle maintenance and repair, and appointment scheduling