42 Computer technology customer support services, namely, help desk services provided via phone and the Internet, and customer support services in the nature of computer technical support services, namely, 24/7 service desk or help desk services for IT infrastructure, operating systems, database systems, and web applications provided via phone and the Internet, all in the fields of product and technical support, namely, use, product capabilities, and troubleshooting of computer software systems used in the fields of project planning and control, employee and resource allocation and management, time and progress reporting, cost management, workload management and work prioritization, information technology portfolio management, business process management, and best practices in business resource management; software as a service (SAAS) services, namely, hosting software for use by others for use in project planning and control, employee and resource allocation and management, time and progress reporting, cost management, workload management and work prioritization, new product development, information technology portfolio management, business process management, and best practices in business process management; Software as a service (SAAS) services featuring software for integration of portfolio management with business and IT systems; Software as a service (SAAS) services featuring software for interoperability between enterprise software applications allowing for the sharing of data; providing temporary use of online non-downloadable computer software for managing information technology projects and portfolios of information technology projects