42 Technical support services, namely, 24/7 monitoring of network systems, servers and web and database applications and notification of related events and alerts; Technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; Technical support services, namely, repair of computer software problems; Technical support services, namely, remote administration and management of in-house and hosted datacenter devices, databases and software applications; computer hardware technical support services, namely, troubleshooting in the nature of diagnosing computer hardware problems in hardware which is used for the design, development, and operation of automatic fare collection systems for rail, bus, and parking lots; engineering technical support and software technical support services, namely, troubleshooting of software problems in computer software which is used for the design, development and maintenance of automatic fare collection systems for rail, bus, and parking lots; technical consultation services related to the design and development of electronic fare collection systems and automated parking systems used in public transportation; consulting related to the design, development, engineering, operation and maintenance of software for computer systems for processing, authorizing and transferring data between point of sale devices and contactless smartcards, software related to smartcards, transport ticketing computer systems and software related to the sale and purchase of tickets; consulting related to the design, development, engineering and operation of computer hardware related to smartcards and computer hardware related to the sale and purchase of tickets; custom software design for others; design and development of computer hardware and software for use in the field of public transportation; Data Center Hosting Services, namely, remote administration and management of in-house and hosted datacenter devices, databases and software applications; Creating, maintaining, and modernizing computer software; Computer network configuration services; Development of security systems and contingency planning for information systems; Computer system design services; Design of traffic systems; Computer systems integration services; monitoring of ticket vending machines, fare gates, and bus equipment, namely, fare collection and real time prediction equipment primarily composed of digital signage and computer systems, in order to detect breakdowns; Computer services, namely, configuration of software for running ticket vending machines, fare gates, and bus equipment, namely, fare collection and real time prediction equipment primarily composed of digital signage and computer systems; computer security services, namely, providing security assessments of information systems for protecting data and information from unauthorized access; computer fraud detection and security services, namely, monitoring and analyzing of possible fraudulent activity, namely, electronic monitoring of credit card activity to detect fraud via the internet