41 Educational services, namely, providing a learning and innovation center in the fields of customer relationship management (CRM), customer engagement and loyalty programs, customer incentive programs, and business and market research; Educational services, namely, providing classes, seminars, and workshops in the fields of customer relationship management (CRM), customer engagement and loyalty programs, customer incentive programs, and business and market research; Research in the fields of customer relationship management (CRM), customer engagement and loyalty programs, customer incentive programs, and business and market research