42 Consulting services in the design and implementation of computer based information systems for businesses; configuring software, namely, creating and customizing computer software to implement governance and business rules unique to specific customers; developing and deploying strategies for engaging users of information systems, namely, providing IT consulting services relating to and for developing marketing and communication strategies that use e-mail, posters, and other forms of communication to encourage use of the information systems; account management, namely, computer project management services and consulting in the field of IT project management relating to managing customer's activities relating to information systems to ensure completion of projects, assisting in development of customer's expertise in use of information systems, and assisting in time management in use of information systems; and software technical support, namely, monitoring technological functions of computer network systems, computer technology support services in the nature of help desk services, and technical support services in the nature of troubleshooting in the nature of diagnosing computer hardware and software problems; hosting online software in the field of healthcare for providing online storage of digital assets in the nature of documents, presentations, photographs, and audio and video files for retrieval by others either publicly or privately