9 Computer software for the collection, editing, organizing, modifying, book marking, transmission, storage and sharing of data and information to support decision making; computer software for testing, managing, developing and administering mobile devices and applications; computer software for analysis of quality and quantity of work performed by employees, for organizing and managing work flow, and reporting on same; computer software for integrating the financial, manufacturing and sales functions of a business, and for managing customer service and support functions; downloadable electronic publications in the nature of articles, reports and newsletters in the fields of information technology, computer software, communications, investment in the information industry, financial products and services, customer solutions, data warehousing, business intelligence, enterprise analytics and resource planning, information security and privacy, and IT infrastructure; computer software for resource planning, business process management, product life cycle management, customer relationship management, supply chain management, and procurement of goods and services; computer software for time recording, billing, auditing, and subscription management