9 Computer hardware and software sold separately and as a unit for digital media display; computer hardware and software used for monitoring automatic call distributors for status of call queues, wait times, call station availability, call station manpower, average call times and related call statistics; computer hardware and software for monitoring the status of computer systems and computer networks for system degradation, system failure or specified events; computer hardware and software for transmitting the automatic call distributor, computer system and computer network status to electronic scrolling message display screens, desktop display units, led panel display screens and pagers; and computer hardware and software for storing the information in databases for management reporting and planning tools; electronic scrolling message display screens, electronic desktop display units and LED and LCD panel display screens for displaying the aforementioned status messages;computer software to monitor business activities and to allow communication of employee and crisis information; computer software for the automation of integration and cleansing of computer data from disparate sources for every major role in the organization including operational management users; computer software for the flexible authoring of calculated metrics; and computer software for the viewing of web reports and dashboards that allow business analysts to customize the application to meet their individual business needs; computer software for programming content for broadcast to visual display units, namely, streaming video, current event content, live news, weather and other data feeds for any business or commercial user to display information and content to its customers in the end users surroundings; computer software that creates real-time browser-based reporting scorecards and dashboard displays of key metrics from many different business data sources for use by businesses, contact centers, manufacturing, enterprise and network control centers, to provide reports on business operations, performance and productivity, and electronic user manuals sold as a unit therewith; computer hardware, namely, media players, LCD and LED panel displays, media players and LCD and LED panel displays sold as a unit, information kiosks, video LCD and LED walls and LCD and LED door displays; computer software for programming multi-media content, namely, streaming video, current event content, live news, weather and other data feeds, for broadcast to LCD, LED, plasmas, televisions or like displays, for any business or commercial user to display such multi-media content in their venue to their customers; media player software that interfaces with a content management system for the purpose of retrieving and displaying location-oriented and interactive multimedia content
Trademark: 86597987
