9 Computer software for use in customer relationship management (CRM); Computer software for use in customer service management; Computer software for sellers to communicate with their customers, namely, sending and receiving emails, providing shipment updates, e-mail marketing campaigns, and auto-responder messages; Computer application software for mobile phones, namely, software for use in customer relationship management (CRM); Computer application software for mobile phones, namely, software for use in customer service management; Computer application software for mobile phones, namely, software for sellers to communicate with their customers, namely, sending and receiving emails, providing shipment updates, e-mail marketing campaigns, and auto-responder messages; Computer software for disseminating advertising, namely, cross promotions