9 Computer software that provides web-based access to applications and services through a web operating system or portal interface; downloadable software for instant messaging; website development software; computer application software for mobile phones, portable media players, handheld computers, namely, software for use in live chats; electronic communications software for the transmission of data between two points; electronic software updates, namely, downloadable computer software and associated data files for updating computer software for communications, instant messaging and live chats, provided via computer and communication networks