16 Printed documents featuring information in the field of continence management, namely, fact sheets, manuals, brochures, workbooks, pamphlets, and booklets; printed product information relating to incontinence and skin care products consisting of worksheets, application guides, sizing information, and product usage recommendations; printed assessment tools relating to incontinence and skin care management consisting of instructions, forms, templates, checklists, worksheets, data sheets, product selection guides, algorithms and formularies; printed best practices guides relating to incontinence and skin care management consisting of printed instructions, clinical reports and information, clinical protocols and guidelines, policies and procedures, product application guidelines and tools, troubleshooting and intervention guides, quality monitoring program information, audit tools, and reporting tools and templates; printed staff training guides in the field of incontinence and skin care management consisting of orientation materials, checklists, learning objectives, tests, and quizzes, restorative nursing resources, restorative nursing overviews, bowel and bladder management information and instructions, templates and diaries, evaluation procedures and checklists, physical and clinical assessment checklists, clinical definitions and descriptions, printed lists of links to external resources, lists of external publications and resources, glossaries of terms, patient care and record keeping templates, surveys, regulatory guidelines, regulatory documents and references, instructions and recommendations for government audit preparations and for compliance with regulatory guidelines, clinical interview and care planning instructions and checklists, resource lists, services listings and contact information