41 Business education and training services, namely, developing customized leadership, executive and professional development programs, providing executive coaching services, and providing business education programs to employees and executives; Business training and professional coaching services in the fields of leadership development, executive and professional development, professional coaching, performance management, employee engagement and productivity, interpersonal skills, leadership skills in the nature of increasing one's personal impact on others and the ability to influence others, communication, and conflict resolution; Business training and professional coaching services in the fields of customer service, customer loyalty and retention, and sales; Conducting workshops for operators in the nature of business professionals in the fields of business management, human resources, leadership skills in the nature of increasing one's personal impact on others and the ability to influence others, professional coaching, performance management in the nature of human resources management relating to employee performance, customer service, sales, and leadership; Providing individual and group coaching and in-person learning forums in the fields of leadership development, employee selection and competency assessment, leadership skills in the nature of increasing one's personal impact on others and the ability to influence others, professional coaching, customer service, and sales; Educational services, namely, providing leadership and professional development learning centers featuring customized competency assessment, feedback, and development planning training; Professional coaching services in the field of training, classroom facilitation, and employee and leadership skill development; Educational services, namely, professional coaching of corporate training facilitators in the fields of instructional corporate training methods and learning measurement in the nature of assessing the effectiveness of corporate training programs