42 Text mining; Creating, maintaining and providing temporary access of non-downloadable software for accessing, retrieving, analyzing, delivering, compiling, processing, sharing, and displaying text, information and references from the Internet and intranets; Hosting software for others, namely, software for accessing, retrieving, analyzing, delivering, compiling, processing, sharing, and displaying text, information and references from the Internet and intranets; Creating, maintaining and providing temporary access of non-downloadable software for creating indices of text, information and references; Hosting software for others, namely, software for creating indices of text, information and references; Creating, maintaining and providing temporary access of non-downloadable software for text mining and knowledge management; Hosting software for others, namely, software for text mining and knowledge management; Creating, maintaining and providing temporary access of non-downloadable software for reference matching, namely, matching input by user and relevant text, information and references from the Internet and intranets for delivery to user; Hosting software for others, namely, software for reference matching, namely, matching input by user and relevant text, information and references from the Internet and intranets for delivery to user; Providing technical support services in the usage of the aforementioned software, namely, troubleshooting of computer software problems