42 Developing computer software for others in the areas of data backup, data recovery, data restoration, automated system copy and refresh, automated copying and switching of full system environments, monitoring system data and processes and for incorporating user specific data into a generalized system, namely, computer software development; developing, designing and implementing networks and network-referred computer programs for others in the field of data backup, data recovery, data restoration, automated system copy and refresh, automated copying and switching of full system environments, monitoring system data and processes and for incorporating user specific data into a generalized system; computer services, namely, developing, creating and maintaining computer programs and program analysis, namely, computer software design for others; computer services, namely, design of database organization in the nature of database development services; computer software development with the aid of data and development tools; design and development of databases with use of standard databases; computer software solutions consultation, namely, technology advice provided to Internet users by means of a technical support hotline; software installation, maintenance and upgrade services