9 Software for conducting and analyzing consumer satisfaction surveys; software for conducting and analyzing customer experience surveys; computer application software for smart phones, namely, software that will push out customer satisfaction surveys to consumers for specific retail, restaurant and grocery brands based upon the consumer's in- store visit at a particular geographic location, all while allowing the consumer to earn and redeem incentives for taking the survey; computer software for use in database management in consumer satisfaction surveys; software for providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries